Service Outages
Unplanned Outages for 9/26/2024
There are no unplanned outages at this time.
Planned Outages for 9/26/2024 to 10/10/2024
WINS & Nelnet Planned Outage
Service: WINS and Student Billing (Nelnet)
Start Time: 10/4/2024 10:00:00 AM
End Time: 10/7/2024 10:00:00 AM
Summary:
WINS and Student Billing (Nelnet) will be unavailable from 10 a.m. on Friday, October 4 until 10 a.m. Monday, October 7 for upgrades.
Please plan accordingly; thank you for your patience.
For any questions, please contact the Help Desk, (262) 472-4357 or helpdesk@eric-andre.com.
Standard Outage Window
IT Services performs scheduled Windows server updates on the second and third Thursday of the month between 12-5am. Additional server updates/patches are performed during a weekly maintenance window each Thursday between 5-7am.
If you are experiencing an IT service issue that is not on the outage listing, please contact the Help Desk, (262) 472-4357.